Self-Service in the Internet Age: Expectations and Experiences

The Internet has emerged as a network which enables a vast range of interactions between businesses and government organizations and individuals. These interactions are classified as B2C (business to consumer), B2B (business to business) and C2C (consumer to consumer) creating ever growing forms of Internet connectedness.

This connectedness enables

 

Search Engine Optimization for Dummies

You have a cool Web site, and a really great product, service, or cause you want people to know about. But visitors aren’t beating down your cyber-door. What happened? The answer, most likely, is that you haven’t made your site irresistible to search engines.

Search engines have a great

 

Mobile Internet For Dummies

You’re on the go all the time — maybe for business, maybe because it’s a byproduct of your busy lifestyle. But either way, your life would be easier if you had Internet access wherever you are.

Well, when it comes to the Internet, you CAN take it with you!

 

Mining Google Web Services: Building Applications with the Google API

Mining Google Web Services teaches you dozens of techniques for tapping the power of the Google API. Google already gives you fine-grained control over your search criteria, and this book shows you how to exert the same control in your own focused search and analysis applications. With just a

 

LinkedIn For Dummies

Once you’re LinkedIn, you’re part of the largest online network of professionals in the world! When you know how to make the most of your profile, manage your contacts, and handle invitations effectively, you’ll go far. This book is packed with advice that will help you market yourself and

 

Google Sites & Chrome for Dummies

Curious about Google Sites and how team collaboration Web sites can help you share documents online from various locations? Curious about Google’s new Chrome browser? Google Sites & Chrome For Dummies has what you want to know!

Today, Google is so much more than another word for “search.” Google

 

Integrating E-business Models for Government Solutions

The expectations of citizens in delivery of services by government institutions have increased over the last decade. Although, governments all over the world are involved in transforming methodologies and processes to satisfy their stakeholders, still there are problems which are causing distress and waste of valuable resources.

Integrating E-Business

 

Building Your Business With Google for Dummies

The first-ever book to show businesses step by step how to capitalize on advertising programs offered by Google, the world’s #1 search engine, with more than 200 million search queries per day. Written by a veteran For Dummies author working in cooperation with Google, which will help support the